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旅游区游客意见调查表 QUESTIONNAIRE
尊敬的游客:非常感谢您在珍贵的旅游过程中填好这份意见调查表。您的宝贵意见将作为评定本旅游景区质量等级的重要参考依据。谢谢您的配合支持,祝您旅游愉快。
1、总体印象 overall impression
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
2、导游讲解 visiting guide
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
3、安全保障 safety & security
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
4、环境卫生 environmental hygiene
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
5、商品购物 souvenir and shopping
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
6、餐饮或食品 Food & beverage
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
7、邮电服务 phone & post service
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
8、观景设施 facilities for sightseeing
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
9、旅游秩序 public order
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
10、服务质量 service quality
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
11、景物介绍牌 introduction board
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
12、外部交通 accessibility
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
13、路标指示 Signs for directions
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
14、宣传资料 information material
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
15、内部游览线路 Inner itinerary
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
16、厕所 Toilet
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
17、景物保护 scenery & relic protection
1.很满意 Very satisfactory 2.满意 Satisfactory 3.一般 Fair 4.不满意 Unsatisfactory
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